FAQ La Rochelle Océan Pass

Yes, to take full advantage of your pass you must download the free La Rochelle Ocean Pass mobile application.

Yes, once the pass has been activated, some functions can still be accessed offline. However, we recommend that you have an internet connection for validating transport and generating e-tickets for trains and coaches.

Your pass is activated the first time you use an included site or transport.

A 48h pass activated on 01.05 at 10am will be valid until 03.05 at 9.59am.
A 72h pass activated on 01.05 at 10am will be valid until 04.05 at 9.59am.
A 7-day pass activated on 01.05 at 10am will be valid until 07.05 at 9.59am.

No, the pass is not nominative, but it is personal: only one person can use it. If there are 3 of you, you must buy 3 passes. The name on the e-ticket corresponds to the purchaser.

The La Rochelle Ocean Pass can be used for 1 year from the date of purchase.

Yes, it is possible to combine several La Rochelle Ocean Passes in the application.

From the application, add the number of the first pass to associate it: it is now accessible in ‘My passes’. To add other passes, click on the + and repeat the operation as many times as necessary.

No. Once the pass number has been associated with a phone via the application, it can no longer be transferred. Make sure you install the pass on the correct device. If you have any problems, please contact us on 05 46 41 14 68.

Yes, the mobile application and content are available in French and English. However, some services may only be available in French.

No. La Rochelle Océan Pass is available exclusively via our dedicated mobile application.

If you have any problems with the application, validating a ticket or using your pass, you can contact us on 05 46 41 14 68 or write to us using the contact form on the larochelle-oceanpass.com website.

No, the La Rochelle Aquarium is not included in the pass.
However, you can take advantage of a €2 discount on your entrance fee by presenting your activated La Rochelle Océan Pass at the ticket office.

Yes, some services (cruises, guided tours, etc.) require you to make a reservation with the partner concerned. You will be asked for your pass number when you book.

List of services requiring a reservation:

• A guided tour of your choice of La Rochelle with the Tourist Office: 05 46 41 14 68
• Guided tour of Brouage: 05 46 85 19 16
• A guided tour of your choice of Saintes or the little electric train: 05 46 74 23 82

Choice of cruise:

• Morning discovery cruise with Kapalouest: 05 46 44 97 67
• Guided tour of Fort Boyard with Inter-Iles: 05 46 50 55 54
• La Rochelle-Ile de Ré sea link with Inter-Iles: 05 46 50 55 54
• Tour of the bay in a pinasse (July/August) with Kapalouest: 05 46 44 97 67

A boat trip of your choice:

• Group boat trip with Cardinaud (Magné): 05 49 35 90 47
• Group boat trip with Bazoin (La Ronde): 05 46 56 41 28

The Rochelle Ocean Pass gives you free access to up to 38 services. See the full list of services included in the La Rochelle Ocean Pass.

Discounts are also available from certain partners. To take advantage of these discounts, you must go to the site ticket office and present your La Rochelle Ocean Pass when paying for your admission. Your pass must be activated and valid. Find the full list of discounted services in the La Rochelle Ocean pass.

No, each site included can only be visited once. No, each site included can only be visited once. Only transport is unlimited.

Yes, you can. Simply present your pass at the entrance to each tower. 
Please note that visits to all three towers must be included in the activation period for your pass.

Please note: the Saint-Nicolas Tower is closed until further notice due to ongoing consolidation work.

Most of the sites included or discounted are open between April and September inclusive (excluding exceptional closures).

The sea cruise season is open from February to October (depending on weather conditions). Limited departures in February, March and October, please enquire beforehand.

In low season, some sites may have restricted opening periods or seasonal closures. During this period, we advise you to check the opening times to plan your stay. Between November and January, opt for the La Rochelle Océan Pass 72h Hiver, which only includes sites open for at least 1 month during this period and all transport, at an adapted price.

To obtain a Yélo bus, seabus or ferry ticket, you need to download the La Rochelle Océan Pass application and enter your pass number.

In the application, press the "Yélo public transport" button: a camera will open and allow you to flash the QR next to the driver, simply by passing your phone in front of it.

Validation is compulsory at every stage of your journey.

In the La Rochelle Océan Pass application, click on the "Yélo public transport" button and then on "Display my ticket for checking". Your ticket, which is up to date with your last validation, will appear and can be checked by the agent.

To obtain an inclusive TER train ticket, you must download the La Rochelle Océan Pass application and enter your pass number.

When boarding: in the application, press the "TER train transport" button and then the button for your destination. Generate your ticket by pressing the button "Press here to validate your ticket when boarding".

Your e-ticket appears: it is valid for 2 hours. If necessary, for your return journey or for a new journey to a destination included in the pass, generate a new ticket by repeating the previous operation.

In the La Rochelle Océan Pass application, press the "TER train transport" button. Your ticket will appear.

Only TER Nouvelle-Aquitaine trains can be used with a La Rochelle Océan Pass e-train ticket, and only to travel to stations between:

• La Rochelle - Rochefort - Saintes
• La Rochelle - Niort.

TGV and Intercity trains are not included in the offer.

TER e-train tickets for the La Rochelle Océan Pass can only be used for the journey selected and during the period of validity of your pass. If you are travelling further than the chosen destination station, you will need to purchase a train ticket for the whole journey from SNCF before you leave.

To obtain an inter-city coach ticket, you must download the La Rochelle Océan Pass application and enter your pass number.

When boarding: in the application, press the ‘Regional bus transport’ button and then the button for your destination line. Generate your ticket by pressing the ‘Press here to validate your ticket when boarding’ button.

Your e-ticket will appear: it is valid for 2 hours. If necessary, for your return journey or for a new journey to a destination included in the pass, generate a new ticket by repeating the previous operation.

Yélo, TER and coach tickets are only valid during the pass activation period. If your journey continues after this period, you must purchase a full ticket from the carrier before setting off.

To benefit from Yélomobile car hire with your La Rochelle Ocean Pass advantage, you must create an account on the yelomobile.fr website (free registration with no obligation), specifying your promotional code available after purchasing the pass on your Ocean Pass e-ticket.

Provide the supporting documents requested: driver's identity document; driving licence valid for more than 1 year; proof of address less than 3 years old; selfie.

And complete your registration by reserving your car if necessary.

Yes, you can buy your La Rochelle Ocean Pass online or directly from the Tourist Office in La Rochelle or from certain partners such as the Tourist Office in Châtelaillon-Plage. In all cases, you will receive an e-ticket by email after your purchase, which you can link to the mobile application.

Yes, there is a teen rate (12 to 17 years) and a child rate (4 to 11 years). The children's rates are calculated to give you the best possible savings and take into account the fact that some sites are free of charge. However, if you are under 6, we advise you to buy your tickets directly from the partner, as most of the sites are free.

See pass prices

The e-ticket containing your pass number should arrive in your inbox within 15 minutes of purchase. If you do not receive anything after 15 minutes, please check your spam and if necessary contact us on 05 46 41 14 68.

No, the La Rochelle Ocean Pass cannot be exchanged or refunded in the event of loss, theft, total or partial non-use or due to the closure or exceptional unavailability of a partner site.

The pass is available to all visitors, but its digital format may not be suitable for certain groups (schools, large groups). Group rates may be more attractive. Contact our group department for a tailored offer.

Yes, the pass is not nominative and can be offered as a gift. Simply pass the e-ticket to the recipient, who will then link it to their phone in the mobile application.